Platform Features

Built for the real work of running an HOA.

Every feature was designed with volunteer boards in mind—not property managers. Simple to set up, easy to use, built to last through board transitions.

See Plans & Pricing →
📩
Request Management

No more lost emails or forgotten texts.

Every homeowner request flows into one centralized system. Your board can see what's open, who's handling it, and what's been resolved—without digging through inboxes.

  • Centralized inbox for all homeowner requests
  • Clear owner and status on every request
  • Automatic status updates sent to residents
  • Private internal board comments before responding
  • Complete request history and search
Active Requests
Fence repair — 14 Oak Lane OPEN
Submitted 2 days ago · Sarah K.
🔒 Board note: Getting contractor quote this week
Parking variance — Unit 7 IN REVIEW
Submitted 4 days ago · Board vote pending
Pool gate latch RESOLVED
Resolved by Mike T. · 1 day ago
🤖
AI Document Assistant

Ask your HOA anything. Get answers in seconds.

Stop digging through PDF bylaws every time a homeowner asks a question. NeighborBase's AI assistant reads your governing documents and provides instant, source-cited answers.

  • Upload bylaws, CCRs, rules, and policies
  • Ask questions in plain language
  • Every answer cites the exact document section
  • Stop answering the same question twice
  • All documents searchable in one place
AI Document Assistant
Can homeowners rent out their unit on Airbnb?
Based on your CCRs, short-term rentals of fewer than 30 days are not permitted without prior written board approval.

Rentals of 30 days or more are allowed with a lease agreement on file with the association.
📄 CCRs · Section 8.3 — Use Restrictions
What's the fine for a first violation?
First violation: written warning with no monetary fine. Second violation within 12 months: $100 fine.
📄 Rules & Regulations · Section 12.1
Board Operations

Know exactly who owns what—always.

Your board is made of volunteers who are busy. NeighborBase keeps tasks assigned, deadlines visible, and meeting notes captured so nothing gets dropped between meetings.

  • Create and assign tasks to board members
  • Set due dates and get deadline reminders
  • Capture meeting notes and decisions
  • Preserve knowledge as board members rotate
  • See open items at a glance before every meeting
Board Tasks
Review contractor bids for pool resurfacing
Sarah K. · Completed
Done
Send Q3 financial summary to homeowners
Mike T. · Treasurer
2 days overdue
Update landscaping vendor contract
Jennifer L. · President
Due in 5 days
Schedule annual meeting — November
Unassigned
Due in 3 wks
Visibility & Resident Experience

Clarity for your board. Transparency for your residents.

Everyone in your community deserves to know what's happening. NeighborBase keeps your board accountable and your residents informed.

📊

At-a-Glance Dashboard

Instantly see what's open, pending, overdue, and resolved. Start every board meeting with a clear picture of where things stand.

📡

Activity Feed

A live stream of everything happening—new requests, status changes, completed tasks, and board updates—all in one chronological view.

🔔

Resident Status Updates

Homeowners automatically receive updates when their request status changes. No more "did you get my email?" follow-ups.

📝

Simple Request Submission

Residents submit requests through a clean, simple form—no account required. Easy for every homeowner, regardless of tech comfort level.

🔍

Search Across Everything

Find any request, document, note, or decision instantly. Your institutional memory is always one search away.

🔄

Board Continuity

When board members rotate, all history, decisions, and context stays in NeighborBase. New members are up to speed from day one.

NeighborBase vs. the old way

See what changes when you stop managing your HOA from an inbox.

Feature NeighborBase Email & Spreadsheets
Centralized request tracking ✓ Always ✗ Never
Request ownership & status ✓ Clear ✗ Unclear
Automatic resident updates ✓ Built-in ⚠ Manual
AI document answers ✓ Instant ✗ Manual PDF search
Board task management ✓ Built-in ⚠ Spreadsheet hacks
Meeting notes & decisions ✓ Organized ⚠ Scattered docs
Board member turnover ✓ Seamless ✗ Knowledge lost
Searchable history ✓ Everything ✗ Buried in inboxes

See NeighborBase in action.

Request a demo and we'll walk you through how it works for an HOA just like yours.

View Plans & Pricing →